Jobs at Spy
Current Available Positions
Send resumes to jobs@spyoptic.com
Customer Service - Warranty
Position: Customer Service - Warranty
Spy Optic, a developer and distributor of premium eyewear products is seeking a new team member to join our Customer Service – Warranty Department. This position is based at our corporate office in Carlsbad, California.
Position Summary:
· Answering consumer calls regarding warranty, product and dealer information
· Distributing return authorization numbers and making sure that the customer understands our policies.
· Answers consumer e-mails
· Helps the department out with miscellaneous tasks and assists in special projects upon request
· Assist in month end shipping and quarterly inventories when asked.
Qualifications:
- 1 to 2 years prior customer service experience preferred
- Exceptional verbal and written communication skills
- Working knowledge of Word, Excel and Outlook
- Experience with Great Plains software a plus
- Ability to handle multiple projects and work in an autonomous environment with minimal direction or supervision
- Ability to prioritize daily, weekly and monthly workload
- Knowledge of the Action Sports industry a plus
Available benefits include Health, Dental, Vision, FSA, LTD, 401k, paid holiday, vacation, and sick time.
Inside Sales Representative/Territory Manager
Spy Optic, a developer and distributor of premium eyewear products is seeking a highly motivated, Inside Sales Representative/Territory Manager. This position reports to the Regional Sales Director and is based out of our Carlsbad, California headquarters.
Responsibilities:
Sales
1) Contact accounts daily to solicit sales orders.
2) Contact Outside reps daily to understand their route so you know what account s to call.
3) Develop a calling plan that will insure all accounts are serviced frequently as needed.
4) Evaluate and suggest accounts for financial and market strength.
5) Review all reports for specified region to insure prompt delivery of goods.
Operations
1) Monitor and enforce an ordering cycle with accounts that ensure they are called upon on a regular basis.
2) Assist with the sales order processing procedures to ensure all orders are received and processed per procedure.
3) All orders received are entered the day they are received.
4) Ensure back order reports are monitored and processed for all accounts within your region.
5) Assist outside reps with internal sales reports to help ensure goals are met.
Accounting
1) Assist with Accounting Department with collections as needed
2) Monitor credit limits and notify Accounting Department if accounts limit requires adjustment.
3) Provide Accounting Department with information to open new accounts.
Qualifications:
§ 4+ years of sales experience
§ Exceptional verbal and written communication skills
§ Working knowledge of Word, Excel and Outlook
§ Experience with Great Plains software a plus
§ Ability to handle multiple projects and work in an autonomous environment with minimal direction or supervision
§ Ability to prioritize daily, weekly and monthly workload
§ Knowledge of the Action Sports industry a plus
Compensation: Base plus commission
Travel: 1 week per month (will vary on months, seasons and events)
Available benefits include Health, Dental, Vision, LTD, 401k, paid holiday, vacation, and sick time.
salesjobs@spyoptic.com No Phone Calls Please.
Outside Sales Rep - Multiple Territories
Spy Optic, a developer and distributor of premium eyewear products is seeking a highly motivated, Outside Sales Reps for multiple territories. This position reports to the Territory Sales Manager and Regional Sales Director.
Responsibilities:
Sales
1) Visit accounts daily to solicit orders for Spy products.
2) Meet or exceed sales budget on a monthly basis
3) Educate and inform accounts on the Spy brand, news, events, contest, etc
4) Clean and merchandise Spy displays and POP
5) Perform retail sales clinics for all Spy accounts
6) Open new accounts in areas or segments that require expansion
7) Work with territory managers on a daily basis to keep them up to date on Spy in the territory
8) Assist in retail marketing with key events within the territory
9) Evaluate and suggest accounts for financial and market strength
Qualifications:
§ 3+ years of sales experience
§ Exceptional verbal and written communication skills
§ Working knowledge of Word, Excel and Outlook
§ Ability to handle multiple projects and work in an autonomous environment with minimal direction or supervision
§ Ability to prioritize daily, weekly and monthly workload
§ Knowledge of the action sports and moto industry a plus
Compensation: Commission based position
Email: jobs@spyoptic.com
No Phone Calls Please.
Receptionist
About Our Company
Spy Optic, a developer and distributor of premium eyewear products is seeking a highly motivated, Receptionist. This position is based at our Carlsbad, California headquarters.
Position Summary:
Duties to perform but not limited to:
-
- Answering phones and routing calls
- Greeting visitors
- Routing general company e-mails
- Insuring the lobby is neat at all times
- Mail
- Distributing all incoming mail
- Processing all out going mail
- Postage
- Some folding required
- Ensures that all mail goes out in a timely manner
- Miscellaneous projects from Manager.
- Miscellaneous projects for other departments as needed with prior approval from Manager.
Qualifications:
§ 1-2 years prior receptionist experience preferred
§ Exceptional verbal and written communication skills
§ Working knowledge of Word, Excel and Outlook
§ Outgoing personality
§ Ability to prioritize daily, weekly and monthly workload
§ The hours for this position are 8:00 AM to 5:00 PM Monday through Friday
Available benefits include Health, Dental, Vision, FSA, LTD, 401k, paid holiday, vacation, and sick time.
For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@spyoptic.com.
If you recently graduated, please attach an unofficial transcript.
